Privacy policy

EJIACHE operates the https://ejiache.com/ website (the "Site"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase.

By using our Site, you consent to the data practices described in this policy.

1. Information We Collect

We collect information that you provide to us directly and information about your use of the Site automatically.

A. Information You Provide to Us:

Personal Identifiers: When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, email address, and phone number.

Payment Information: We use third-party payment processors (such as PayPal, Stripe) to handle all payment transactions. We do not store your credit card details on our servers. The payment processors collect and manage your payment information in accordance with their own privacy policies.

Communications: Records of your correspondence with us if you contact us for customer support.

B. Information Collected Automatically:

Device Information: We automatically collect certain information about the device you use to access our Site, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

Usage Information: As you browse our Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to our Site, and information about how you interact with the Site. We collect this information using "Cookies," "Log files," and similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders, including sending you invoices and order confirmations.

To communicate with you about your order, respond to your inquiries, and provide customer support.

To screen orders for potential risk or fraud.

To provide you with information or advertising relating to our products or services, in accordance with your marketing preferences.

To improve and optimize our Site.

To comply with legal obligations.

3. Sharing Your Information

We share your Personal Information with third parties to help us use it, as described above. For example:

Service Providers: We share your information with service providers who assist us in our operations, such as shipping companies, payment processors, and marketing platforms.

Legal Compliance: We may disclose your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as a business asset.

We do not sell your personal information to third parties.

4. Cookies

We use Cookies to enhance your experience on our Site. Cookies are small data files stored on your device. We use the following types of cookies:

Functional Cookies: Required for the basic functionality of the site (e.g., remembering what is in your shopping cart).

Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how they move around the site.

Targeting Cookies: Used to track your browsing habits to enable us to show advertising that is more relevant to you.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Site.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: The right to know what personal data we hold about you.

Correction: The right to have inaccurate personal data corrected.

Deletion: The right to request the deletion of your personal data.

Opt-out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in any email we send you.

To exercise any of these rights, please contact us using the information in the "Contact Us" section below.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. We use industry-standard encryption (SSL) to protect your data during transmission. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us so we can delete it.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:

Email: support@ejiache.com

Phone: +1 707-719-0993

Address: 4105 Brookview Drive, Hubbardsville, NY 13355